Wrapping Angels™ FAQ

Welcome to the Wrapping Angels™ FAQ, your go-to resource for helpful answers about our products, custom orders, shipping, product care, in-person events, and The Journal Bar Experience™.

Our goal is to make your shopping experience simple, informative, and stress-free. Whether you are visiting Wrapping Angels™ for the first time or returning for another meaningful purchase, you can find answers to many of our most frequently asked questions below.

What types of products does Wrapping Angels™ offer?

Wrapping Angels™ offers journals, tumblers, accessories, custom products, and other thoughtfully designed items featuring bold art, empowering imagery, inspirational messages, and faith-inspired details.

Our products and experiences are created to encourage customers to Create • Heal • Reflect • Grow while celebrating creativity, confidence, purpose, and self-expression.

Can I order a custom tumbler with my own photo or design?

Yes. Select custom products allow you to personalize your item using your own photos or approved designs.

Custom products are perfect for gifts, birthdays, celebrations, memorial keepsakes, special occasions, and meaningful personal creations.

Please carefully review all names, dates, photos, spelling, and personalization details before submitting your order.

What sizes do your tumblers come in?

Our tumblers are available in select sizes, including 20 oz and 30 oz stainless steel tumblers.

Sizes, styles, colors, and included accessories may vary by product. Please review the individual product listing for complete details before purchasing.

How do I care for my tumbler?

To help protect your tumbler and preserve its design:

• Hand wash only
• Do not place in the dishwasher
• Do not microwave
• Avoid soaking for extended periods
• Handle with care to protect the exterior design

Following these care instructions will help keep your tumbler looking its best.

How long does it take to process an order?

Orders are typically processed within 3–5 business days, unless otherwise stated on the product page.

Custom or personalized products may require additional processing time depending on the item and level of customization.

Please remember that processing time is separate from shipping time.

Do you ship throughout the United States?

Yes. Wrapping Angels™ ships throughout the United States.

Shipping times may vary based on your destination, selected shipping method, carrier conditions, holidays, and other circumstances outside our control.

Will I receive tracking information?

Yes. When tracking is available, you will receive tracking information after your order has been prepared and shipped.

Please allow time for the shipping carrier to update tracking information after receiving your package.

Do you accept returns or exchanges?

Return and exchange eligibility may vary depending on the type of product purchased.

Because many Wrapping Angels™ products are custom-made or personalized, certain items may not be eligible for return or exchange.

If your order arrives damaged, defective, or incorrect, please contact Wrapping Angels™ as soon as possible so we can review the issue.

For complete information, please review our official Return and Refund Policy before placing your order.

Can I purchase Wrapping Angels™ products in person?

Yes. Wrapping Angels™ participates in select events, festivals, pop-ups, and special experiences.

Follow our social media platforms and check our website for announcements about upcoming opportunities to shop with us in person.

What is The Journal Bar Experience™?

The Journal Bar Experience™ is an interactive Wrapping Angels™ experience centered around creativity, reflection, self-expression, and connection.

Participants have the opportunity to create a journal that reflects their personality, story, goals, or personal journey while enjoying a memorable hands-on creative experience.

Availability, pricing, registration requirements, locations, and event details may vary.

Is The Journal Bar Experience™ available for groups or special events?

The Journal Bar Experience™ may be available for select gatherings, organizations, celebrations, community events, and special occasions.

Please review the current Journal Bar information on our website or contact Wrapping Angels™ for details about availability and event options.

What is the mission of Wrapping Angels™?

Wrapping Angels™ is a faith-inspired and empowering brand focused on helping people create, heal, reflect, and grow.

Through meaningful products, journals, creative experiences, and empowering designs, we encourage reflection, confidence, purpose, creativity, and personal expression.

Wrap • Empower • Inspire • Heal

Why should I use the Wrapping Angels™ FAQ?

The Wrapping Angels™ FAQ gives you quick access to important information about our products, custom orders, shipping, product care, policies, and experiences.

Instead of searching throughout the website for answers, you can find many of the details you need in one convenient place.

We will continue updating this page as Wrapping Angels™ grows and introduces new products, services, and experiences.

Still have questions?

We’re happy to help.

If you cannot find the answer you need on this page, please use the contact information provided on our website to reach the Wrapping Angels™ team.

You can also return to the Wrapping Angels™ homepage to explore our latest journals, tumblers, accessories, custom products, and experiences.

Wrapping Angels™
Create • Heal • Reflect • Grow